Successfully Managing People

Are you ready to build and sustain a high-performing team while increasing productivity and results? Learn how to resolve team conflicts using emotional intelligence and extract maximum value from your team by adapting your management approach to fit every situation and individual.

Key Competencies You Will Develop:

• Motivate all team members effectively, even those with values different from your own
• Use positive recognition and corrective feedback to redirect underperforming employees and increase overall team productivity
• Select and apply the most appropriate conflict resolution approach to eliminate friction and restore collaboration

Additional Course Components:

• Case study practice opportunities for adapting your personal style to diverse situations
• Individual feedback from the instructor and peer participants
• Pre-training and post-training assessment to measure growth
• Reference materials enabling you to review and apply lessons after the seminar concludes
• Supplementary resources supporting your continued development goals

Intended Participants:

Managers and professionals with management responsibilities whose effectiveness depends on leading people successfully through transparent communication, collaborative attitudes, and commitment to achieving shared goals.

Benefits of This Training:

• Master difficult interpersonal situations with evidence-based tools and techniques
• Communicate with authenticity, clarity, and precision
• Flex your personal and management style to create productive work relationships
• Customize your approach to motivate and empower diverse personality types
• Apply ethical leadership principles and establish ethical standards throughout your team
• Recognize the fundamental role of personal values in managing and influencing others
• Implement emotional intelligence principles to elevate your leadership effectiveness

Seminar Content and Topics Covered:

• Master difficult situations using proven tools and techniques
• Communicate with authenticity, clarity, and precision in all interactions
• Flex your management and personal style for more impactful work relationships
• Tailor your approach to motivate and empower different types of people
• Apply ethical leadership and establish ethical standards throughout your work group
• Recognize how personal and organizational values influence people management
• Apply emotional intelligence principles to achieve greater leadership effectiveness

Learning Objectives and Topics:

• Understand how the manager's role has changed in contemporary organizations
• Recognize the fundamental role of personal and organizational values in managing people
• Describe essential elements of ethical leadership
• Identify how organizational and team culture shapes employee behavior and performance
• Assess your personal management and communication style and adapt it to different situations and people
• Adopt the strategies needed to motivate diverse types of people
• Communicate effectively with direct reports and team members
• Apply emotional intelligence competencies to achieve greater effectiveness
• Use feedback effectively to improve employee performance and manage difficult situations

The Manager's Role in Today's Organization:

• Examine how economic and social trends have transformed the manager's role
• Define what it means to successfully manage people in modern environments
• Discuss and address specific challenges you face when motivating others today

Organizational Culture and Ethical Leadership:

• Define organizational values and explore their origins
• Recognize how values impact work life and employee productivity
• Identify values conflicts within yourself, in others, and within the organization
• Understand how organizational values shape and define culture
• Define ethical leadership and recognize the manager's role in establishing ethical team standards

Personal Styles using DiSC Assessment:

• Determine your personal DiSC profile and behavioral style
• Gain insight into the strengths and limitations of your personal style
• Use behavioral cues to identify the personal styles of others
• Understand how to work more effectively with different personal styles

Motivating and Engaging Your Team:

• Define motivation and identify key factors in employee engagement and motivation
• Understand pre-motivators, demotivators, and motivational factors
• Distinguish between motivation and engagement concepts
• Adjust your motivational efforts to fit individual needs and specific situations
• Use motivational strategies when delegating work to increase engagement

Effective Delegation Strategies:

• Identify different delegation styles and determine when and how to apply each
• Evaluate employees and situations to select the most appropriate delegation style
• Recognize the importance of flexibility and willingness to try new delegation approaches with different team members

Managerial Communication Skills:

• Use positive feedback to build employee commitment and strengthen team cohesion
• Deliver corrective feedback in ways that maintain dignity and motivation
• Work effectively with difficult employees and challenging interpersonal situations

Emotional Intelligence Competencies:

• Define emotional intelligence and its components
• Identify the key competencies that comprise emotional intelligence
• Develop a personal strategy for strengthening your emotional intelligence
• Manage and adjust the emotional behaviors you display that affect your leadership and team environment
• Integrate empathy to build strong professional relationships