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Leading with Emotional Intelligence

Discover how to grow into an outstanding leader by developing your emotional intelligence skills. The course gives you tools to connect, inspire, and achieve with resilience. Strengthen your overall effectiveness and learn how to influence and motivate your organization's workforce to new heights of success.

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  • 21 and older
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  • 1601 Broadway, New York, NY
  • 22 hours & 30 minutes over 3 sessions

Express Checkout – $3,195


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Start Dates (3) $3,195/person

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  • Mon, Nov 16 at 9:00am - 4:30pm
  • Tue, Nov 17 at 9:00am - 4:30pm
  • Wed, Nov 18 at 9:00am - 4:30pm
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  • Wed, Mar 17 at 9:00am - 4:30pm
  • Thu, Mar 18 at 9:00am - 4:30pm
  • Fri, Mar 19 at 9:00am - 4:30pm
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  • Mon, May 24 at 9:00am - 4:30pm
  • Tue, May 25 at 9:00am - 4:30pm
  • Wed, May 26 at 9:00am - 4:30pm
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Class Description

Description

Emotional intelligence (EI) represents far more than a simple interpersonal skill; it forms the essential foundation of exceptional and sustainable leadership effectiveness in today's complex organizations. Outstanding leaders possess the fundamental abilities to build meaningful connections with their teams, accomplish organizational goals, inspire others to excellence, and demonstrate genuine resilience when facing challenges, obstacles, and adversity. You can now learn to apply the proven strategies and practices of emotionally intelligent leaders and develop a distinctive competitive advantage in your organization. EI enables you to establish and sustain meaningful professional opportunities and foster significantly more impactful and productive relationships with colleagues, direct reports, peers, and external stakeholders throughout your professional network.

This comprehensive course employs an integrated competency framework to help you systematically develop this critical and transformative leadership capability. Through interactive hands-on practice opportunities, collaborative group activities, and realistic workplace scenarios, you will develop and strengthen your ability to consistently apply EI principles and practices in your authentic and genuine leadership approach. Attend this dynamic seminar to enhance your personal capacity to influence, inspire, and motivate your organization's workforce toward exceptional performance, meaningful achievement, and sustained engagement in their work.

Who Should Attend:

Senior managers and organizational leaders at all levels who want to cultivate a healthy, inclusive, and productive workplace culture by strengthening their overall effectiveness, presence, and impact through the development of advanced emotional intelligence capabilities.

Key Benefits and Expected Outcomes:

  • Lead with significantly greater presence, confidence, and measurable organizational impact on teams and results
  • Develop deeper emotional insights and genuine self-awareness to build and maintain truly productive, healthy relationships
  • Manage and adapt emotional responses strategically to expand your credibility and extend your sphere of positive influence
  • Practice authentic empathy to develop stronger, more resilient, and more meaningful professional relationships
  • Apply collaborative, inclusive, and genuinely innovative communication approaches across all organizational interactions
  • Use emotionally intelligent motivation and recognition techniques to drive consistent team performance and organizational results

Core Topics Covered in Depth:

  • Integrating EI with core leadership competencies in practical, real-world applications
  • Applying emotionally intelligent communication skills in diverse leadership contexts and situations
  • Understanding EI's critical and foundational role for effective contemporary leaders
  • Developing emotionally intelligent personal influence and executive presence
  • Assessing and strategically enhancing your personal credibility quotient for authentic influence
  • Using empathy as a powerful strategic approach when coaching and developing emerging team members
  • Building an emotionally intelligent inspiration strategy that genuinely resonates with your team and organization
  • Fostering emotionally intelligent collaborative practices across all organizational levels and departments
  • Managing organizational change initiatives and effectively addressing resistance through EI principles
  • Identifying and applying specific communication skills to address and resolve colleagues' resistance constructively
  • Achieving constructive and healthy conflict resolution approaches with EI practices
  • Selecting and implementing emotionally intelligent leadership communication strategies in all interactions
  • Implementing practical mindfulness practices when team members encounter stress, difficulty, or change
  • Synthesizing and integrating comprehensive EI competencies to successfully solve complex leadership challenges and maximize opportunities

Comprehensive Course Structure and Learning Objectives:

The course is strategically organized around comprehensive key learning objectives including: recognizing and consciously using emotional data to build productive, trusting relationships with others, managing emotional behaviors that directly affect your leadership effectiveness and credibility, integrating genuine empathy to strengthen and deepen working relationships, applying collaborative and creative communication approaches throughout your organization, gaining deeper emotional insights for successful change implementation, and implementing emotionally intelligent motivation to achieve meaningful organizational results and goals.

Major integrated module topics include integrating emotional intelligence with core leadership competencies for maximum impact, achieving emotionally intelligent personal influence and authentic executive presence, creating emotionally intelligent inspiration throughout organizations, encouraging emotionally intelligent collaboration practices across teams, strategically managing organizational change through EI, attaining healthy and constructive conflict resolution approaches, leading emotionally intelligent teams and organizations effectively, and synthesizing comprehensive EI competencies to address complex organizational challenges, potential obstacles, and emerging opportunities for growth.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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