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Expanding Your Influence: Tapping Into the Power of Persuasion

Unlock the craft of persuasion and lift your influence in any business setting. The course digs into the psychology behind decision-making, showing you how to apply powerful persuasion techniques toward mutually beneficial outcomes. Build the skills to motivate others, work through objections, and guard yourself against unethical manipulation.

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  • 21 and older
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  • Live, interactive online classroom
  • 16 hours over 2 sessions

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  • Thu, Nov 12 at 9:00am - 5:00pm
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Class Description

Description

To achieve the outcomes you desire and expand your impact in professional settings, you need more than just tactical influence skills. You must understand the deeper psychology that determines whether people accept or reject your proposals.

This intensive 2-day training program examines the psychological principles underlying human decision-making, demonstrating how to apply this knowledge to create mutually beneficial outcomes rather than mere compliance. You will discover persuasion techniques that remain unknown to most professionals and develop the ability to apply these evidence-based principles across a wide spectrum of business contexts: team management, professional development conversations, contract negotiations, written communication, and formal presentations. Additionally, you will master the skill of selecting the most effective principle for each unique situation while learning to recognize and defend yourself against manipulation attempts.

Ideal Course Participants:

  • Mid-level and senior business professionals who require deep knowledge of the psychological foundations that drive human decision-making and persuasion
  • Sales leadership, including Sales Managers, Vice Presidents, Directors of Sales, and Account Executives responsible for closing deals
  • Operations and strategy professionals such as Project Managers, Product Managers, Purchasing Managers, and Marketing Managers

Learning Benefits:

  • Understand the psychological science underlying the core principles of persuasion
  • Achieve immediate "YES" responses from colleagues and clients through a strategic approach
  • Identify the specific psychological triggers that move individuals toward acceptance or rejection
  • Proactively address potential resistance before objections are formally raised
  • Adapt persuasion methods to fit the unique requirements of any business situation
  • Interpret nonverbal signals and body language to assess receptiveness
  • Participate in guided practice scenarios addressing your most pressing workplace influence challenges
  • Develop protective strategies against unethical influence tactics
  • Apply the Pre-Persuasion Checklist framework to structure your approach before attempting to influence key stakeholders

Core Topics and Skills Covered:

  • The psychological foundations underlying the laws and principles of persuasion
  • Appealing to core human values and fulfilling fundamental emotional requirements
  • Evaluating the risks and ethical concerns associated with manipulative influence tactics
  • Establishing a compelling, positive initial impression in professional settings
  • Exploring dual processing: the conscious rational path and the subconscious intuitive path
  • Deep study of the laws governing expectations, self-esteem, personal connection, and peer influence
  • Matching the most suitable persuasion law to the specific context and objective at hand
  • Integrating emotional appeal with logical reasoning for maximum impact
  • Utilizing the Pre-Persuasion Checklist as a diagnostic tool for selecting appropriate principles
  • Translating learned principles directly to your professional responsibilities

Detailed Course Outline

  • Learning Objectives
    • Comprehend the psychological framework underlying the laws of persuasion
    • Recognize the psychological and subconscious mechanisms that influence decision-making, behavioral patterns, and interpersonal reactions
    • Execute and customize the relevant laws of persuasion to address specific situations
    • Evaluate the ethical implications and risks of manipulative persuasion approaches
    • Deploy the Pre-Persuasion Checklist to strategically prepare for influence attempts
  • Foundation of Influence and Persuasion
    • Establish clear definitions of persuasion and influence in professional contexts
    • Outline the essential principles underpinning effective persuasion
    • Articulate the foundational laws of persuasion
    • Categorize the primary groupings of persuasion laws (the Influence Model)
    • Connect persuasion laws to your specific professional role and responsibilities
  • Engagement and Trust
    • Examine the law of involvement and its impact on your persuasive effectiveness
    • Recognize that persuasion fails when audiences lack engagement, attention, and active participation
    • Understand that trust serves as the essential foundation supporting the entire persuasion framework
    • Implement this principle within your daily professional work
  • Appealing to Human Nature
    • Characterize the psychological and subconscious motivations underlying decision-making, behavioral choices, and interpersonal responses
    • Articulate the persuasion principles that connect with core aspects of human nature
    • Apply the most suitable persuasion law among multiple options within specific contexts
    • Assess the ethical consequences of manipulative approaches in various situations
    • Translate these persuasion principles to your job responsibilities
  • Fulfilling Emotional Needs
    • Identify the subconscious mechanisms that drive decision-making, behavioral patterns, and interpersonal reactions
    • Explain how persuasion laws address and fulfill deep emotional requirements
    • Select and implement the most appropriate persuasion law or combination of laws for any situation
    • Consider the ethical dimensions and risks of using these persuasion approaches
    • Apply learned persuasion methods to your professional context
  • Shaping Perceptions
    • Evaluate how initial interactions influence others' perceptions and the role of positive versus negative communication styles
    • Describe the persuasion laws that shape how individuals perceive and interpret information
    • Choose and apply the persuasion law best suited to manage perception in any given context
    • Examine the ethical implications of perception-shaping techniques
    • Use these persuasion laws within your professional relationships
  • Creating Discomfort
    • Characterize the persuasion laws that generate discomfort and their impact on persuasive capacity
    • Select and apply the suitable persuasion law or laws for specific situations
    • Determine when and how to appropriately employ discomfort as a persuasion tool
    • Recognize ethical boundaries and potential misuse of these laws
    • Apply discomfort-based persuasion strategies appropriately in professional settings
  • Balancing Emotions and Logic
    • Examine the law of balance and how it enhances your ability to persuade different audiences
    • Analyze and adjust the emotional to logical balance according to your audience's preferences
    • Incorporate the law of balance into your ongoing professional interactions
  • Pre-Persuasion Checklist
    • Apply the Pre-Persuasion Checklist to systematically identify the most suitable laws of persuasion for your specific business challenge
    • Transfer the laws of persuasion to your professional environment

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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