Develop the essential skills required to lead teams effectively in today's complex organizational environments. Learn proven strategies for communication, delegation, conflict resolution, and coaching that build strong, productive teams. Explore how to leverage strategic planning approaches and insights from the Government Performance and Results Act (GPRA) to develop a solid framework addressing your organization's unique challenges. Discover how to create and utilize mission statements, strategic plans, and performance plans to achieve clearly defined and measurable results. Connect strategic planning directly to your budgeting process and understand how management scorecards link to GPRA requirements and organizational performance.
Ideal for These Professionals:
This course is designed for government officials, public sector managers, strategic planners, and organizational leaders responsible for improving performance and achieving measurable results. It is particularly beneficial for professionals involved in strategic planning, budget development, and performance management activities.
What This Course Includes:
- Three days of live, project-based training delivered by experienced instructors
- Proprietary workbook with practical tools and frameworks
- Verified digital certificate documenting your completion
- Learning from an accredited educational institution
- Professional development credit: 1.8 CEUs awarded
- Small, focused class sizes for personalized instruction
Learning Outcomes Overview:
- Describe the steps involved in developing, implementing, and managing a strategic plan
- Define the nature of strategy and strategic thinking
- Compare different formats and structures for creating a strategic plan
- Write strategic goals that are specific, measurable, and achievable
- Create appropriate performance measures linked to strategic goals
- Align your organization's operating units with the strategic plan
- Use performance measurements to manage operations and track progress toward strategic objectives
Detailed Course Syllabus
Module 1: Introduction to Strategic Planning
- Understand the history, core purposes, and significant challenges of strategic planning in government
- Define strategy and distinguish it from operational and tactical planning
- Learn the systematic steps for developing, implementing, and managing a strategic plan under GPRA and OMB guidance
- Examine common pitfalls in strategic planning and identify best practices used by successful organizations
Module 2: Preparing for Strategic Planning
- Form an effective strategic planning team and develop a project plan with clear milestones and timelines
- Review, refine, and clarify your organization's mission, vision, and core values
- Conduct thorough internal and external reviews using SWOT and STEEP analytical frameworks
- Identify your organization's core strengths, weaknesses, competitive opportunities, and potential threats
Module 3: Selecting and Organizing Strategic Goals
- Identify, classify, and prioritize different types of strategic objectives
- Understand and apply the goal and objective hierarchy and balanced linked strategy map formats
- Connect goals logically using cause-and-effect relationships across different organizational perspectives
- Develop a focused, prioritized set of strategic goals to guide organizational direction and effort
Module 4: Developing Strategic Measures
- Understand the critical purposes and requirements for measuring strategic performance
- Identify strategic performance measures that are relevant, sensitive, and practical to measure
- Write clear operational definitions for measures ensuring consistent and accurate data collection
- Assign clear responsibility and create implementation plans for introducing new performance measures
Module 5: Communicating for Strategy Implementation
- Create a comprehensive communication plan to build organizational support and commitment to the strategy
- Identify key audiences, develop message content, clarify desired responses, and select appropriate communication methods
- Use multiple communication channels and forums to maintain sustained focus on strategic goals
- Equip supervisors and leaders to effectively explain and advocate for the strategic plan
Module 6: Aligning Operational Units with the Strategic Plan
- Understand the principles of cascading strategic goals and linking objectives across organizational units
- Create alignment plans and matrices, ensuring operational activities directly support strategic objectives
- Develop action plans at the unit level that clearly support higher-level goals and initiatives
- Use alignment strategies to build accountability and drive continuous performance improvement
Module 7: Monitoring and Managing Strategic Performance
- Establish regular leadership review processes for examining and discussing performance data
- Link individual performance plans to strategic objectives, creating clear accountability for results
- Integrate strategic planning directly with budgeting processes to ensure resource alignment with priorities
- Use data-driven analysis to adjust strategies and maintain momentum toward achieving mission results
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.