Process Management: Applying Process Mapping to Analyze and Improve Your Operation

You can develop the best business strategy and hire the best talent but without the right process management you could still fail! This process management seminar provides you with proven tools to successfully implement business improvements including process mapping techniques…documentation of standard operating procedures…and value-added vs. nonvalue-added activity analysis to successfully implement process management improvements. Who Should Attend Senior and mid-level managers responsible for process mapping and process quality improvement Industrial engineers, IT analysts and design specialists Operations and manufacturing managers How You Will Benefit: Identify process management improvement opportunities Manage bottlenecks to enhance workflow and productivity Determine if nonvalue-added operations should be outsourced Use process management to know where excess levels of inventories can be reduced or eliminated Achieve more realistic and effective scheduling based on process lead-time data Know how each process relates to the whole operation What You Will Cover: Critical success factors for process management improvement projects Issues: business process elements…typical business processes… measuring and controlling performance Using project management techniques to improve processes Process mapping: collecting the data Analyzing the data and identifying desired improvements Why standard operating procedures (SOPs) are important Cultural and organizational issues and barriers Outline: Learning Objectives Critical Success Factors for Process Improvement Projects Definition of a Process Process Improvement Using Project Management Techniques Mapping the Process—Collecting the Data Analyzing the Data and Identifying Process Improvements Implementing Recommended Processes—Standard Operating Procedures Implementing Recommended Processes—Addressing Cultural and Organizational Issues Measuring the Process—The Role of Information in Process Management Summary and Review