Frequently, situations arise that require you to communicate a new and important idea to senior managers, use influence strategically to encourage your colleagues to support your proposal, or inspire direct reports to commit to significant change. When these critical moments arrive, are you fully prepared to communicate effectively with anyone at any level throughout your organization? Do you possess the skills to carefully analyze your audience members and understand their needs, concerns, and motivations? Can you successfully frame and deliver your message in a way that helps people feel authentically connected to you in a professional corporate setting?
To establish a genuine connection with diverse types of people while simultaneously projecting confidence, credibility, and trustworthiness requires specific, proven tools and deliberate communication strategies. This professional development program will focus your attention on improving essential communication skills and developing core competencies necessary to build mutual understanding and meaningful connectivity with others, regardless of your specific role or organizational position. You will also discover proven influence strategies and learn how to critically evaluate and assess each unique communication event and situation.
Who Should Attend This Communication Training
This communication training program is specifically designed for business professionals who want to become strong, passionate, and genuinely effective communicators who can speak with confidence to a variety of audiences across diverse organizational boundaries and hierarchies.
How You Will Benefit from This Training Program
- Develop the skill to analyze your audiences and specific situations with accuracy and create strategic messaging plans
- Create and implement practical processes to frame your message specifically to different audiences and their unique needs
- Apply proven strategies to influence and effectively motivate others throughout your entire organization
- Understand how strategic communication directly impacts how much influence and authority you possess within your organization
- Exhibit a strong and evident sense of self-confidence when communicating with your peers, direct reports, and managers
Comprehensive Overview of What You Will Cover:
- Solving real workplace communication challenges and issues with practical approaches
- Recognizing and understanding the fundamental role of communication in developing influence, improving productivity, and driving results
- Developing and exhibiting a strong sense of confidence and professional external image in all situations
- Applying tested strategies to build and leverage meaningful rapport and identification with your colleagues and teammates
- Targeting and customizing your message to fit the specific situation, audience, and context
- Planning effective and resonant messaging in team settings when communicating up to senior leadership, down to direct reports, and across to peers
- Applying sophisticated message-framing strategies to create an open and responsive communication environment
- Practicing how to deliver messages in a way that promotes clear, productive, and outcome-focused communication
- Learning strategies for motivating and effectively influencing people throughout your entire organization
- Evaluating and practicing various motivational approaches and diverse presentation formats for maximum effectiveness
Important Program Notes: Participant Requirements for Live Online Training, Express Skills Training, and Webinars
This seminar program offers valuable continuing education credits (CEUs) to all registered participants who meet specific requirements. To qualify for these important CEU credits, participants must register for and actively attend the complete live event using their unique individual log-in ID for the entire seminar duration. Additionally, you must speak actively in the sessions using a VoIP headset with a microphone, and full participation in all chat discussions, polling activities, and breakout group exercises is required. Please note that archived recordings, on-demand webinars, or groups using a single shared user login with designated speakers do not qualify for CEU credits under these requirements.
Detailed Course Outline and Structure:
Primary Learning Objectives
- Develop and Exhibit a Strong Sense of Self-Confidence with Your Peers, Direct Reports, and Your Manager
- Develop the Ability to Analyze Audiences and Situations Appropriately and Thoroughly
- Create Practical Processes to Frame Your Message Specifically to Different Audiences and Their Unique Requirements
- Apply Proven Strategies to Influence and Effectively Motivate Others in Your Organization
Presenting the Best and Most Confident "You" Forward
- Develop and Exhibit a Strong Sense of Confidence and Professional External Image in All Situations
- Create and Consistently Maintain Credibility and Trust with Others Throughout Your Professional Relationships
- Apply Proven Strategies to Build Meaningful Rapport with Your Colleagues and Organizational Contacts
Targeting Your Message Strategically to the Audience
- Develop the Skill to Analyze Your Audience to Create Messages That Specifically Address Listeners' Unique Needs and Concerns
Targeting Your Message Strategically to the Situation
- Create Multidimensional Messages That Speak Effectively to Both the Minds and the Hearts of Your Listeners
- Choose the Most Appropriate and Effective Communication Channel to Be Successful and Impactful in Various Work Situations
- Assess and Plan Effective Messaging in Team Settings and Groups When Communicating Up, Down, and Across Members and Functions
Mastering the Art of Message Framing
- Apply Sophisticated Message Framing Strategies to Create an Open and Receptive Communication Environment
- Assess Your Influencing Preferences and Understand Situational Needs to Enhance and Impact Your Personal Persuasive Ability
- Practice Essential Skills for Delivering Messages That Promote Clear, Productive, and Results-Oriented Communication
Putting Skills into Practice and Application
- Evaluate and Create Messages Designed to Accomplish Your Specific Communication Goals
- Analyze and Refine Your Messages by Applying Best Practices for Communicating Up, Down, and Across Your Organization
