American Management Association
Classes Online
The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.
238 classes with availability
Frontline Customer Service Representative Training (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to deliver exceptional customer experiences by growing emotional intelligence, a proactive mindset, and effective collaboration skills. The program empowers professionals to handle stress, work through conflicts, and make thoughtful decisions under pressure. Gain actionable insights so you can lift internal accountability and grow into a trusted advisor for customers and colleagues alike.
Customer Service Manager Training (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to deliver exceptional customer experiences by growing emotional intelligence, a proactive mindset, and effective collaboration skills. The program empowers professionals to handle stress, work through conflicts, and make thoughtful decisions under pressure. Pull in actionable insights so you can lift internal accountability and grow into a trusted advisor for customers and colleagues alike.
Basics of Business Acumen (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your foundation in business through practical chops in budgeting, accounting, data analysis, and strategic planning. The course offers actionable tools for interpreting financial statements, growing customer-focused strategies, and managing projects with confidence. A great pick for professionals looking to lift performance and drive organizational success.
The Manager's Guide to Business Literacy Skills (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to lead with impact by growing core competencies across project management, strategic thinking, budgeting, plus inclusive leadership. Gain practical tools for handling hybrid teams, legal HR issues, and employee performance. The course equips you with the know-how to drive operational success while backing your organization's goals.
Tools for Leading and Motivating Through Change (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to lead through uncertainty, with practical tools for strategic thinking, agility, and motivating high-performing teams. Pick up how to manage disruption, resolve resistance, and influence outcomes across your organization. Turn challenges into growth opportunities through proven leadership models and communication methods.
Diversity and Inclusion Training (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Build the skills to lead inclusive, high-performing teams by welcoming diverse perspectives and nurturing a culture of psychological safety. Gain practical insight on working through unconscious bias, communicating across generations, and growing into a more effective ally. Learn how to build a workplace where everyone feels respected, valued, and empowered to contribute.
Navigating Microsoft 365 Copilot in Excel
American Management Association See all classes by this school
Learn how Microsoft 365 Copilot can streamline your work in Excel through practical, hands-on exercises. Build skills in writing effective prompts, cleaning and analyzing data, creating dashboards, and generating insights. Gain confidence using AI responsibly to improve productivity and decision-making.
Dec 15th
11am–2pm ET
$399
25 Seats Left
Feb 17th
2–5pm ET
$399
25 Seats Left
Apr 20th
2–5pm ET
$399
25 Seats Left
Jun 29th
1–4pm ET
$399
25 Seats Left
Don't see any dates that work for you?
Add to Wishlist
Tue. Dec 15th, 11am–2pm ET
(3 hours)
Culture of Connection: Boost Employee Engagement, Productivity and Innovation
American Management Association See all classes by this school - Self-paced Video Training
Explore the key factors that help employees connect and thrive at work. Learn about universal human needs, workplace relationship cultures, and the impact of connection on productivity, health, and engagement. Discover practical ways to build a stronger connection culture within your team or organization.
Advanced Microsoft Word Tips and Techniques (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Open up powerful features that streamline your workflow and lift every document you build. Get comfortable with smart shortcuts, advanced formatting, and time-saving tools that help you move faster and with more confidence. Push your productivity further and deliver polished, professional results.
7 Ways Managers Can Coach Employees to Boost Productivity (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Learn how to shift from traditional top-down management to a coaching-focused approach that strengthens employee engagement. Explore effective coaching behaviors, the value of brief interactions, and strategies for providing meaningful feedback. Build stronger workplace partnerships through practical management techniques.
Principles of Professional Selling
American Management Association See all classes by this school
Grow your client's trust and close deals with ease through the Principles of Professional Selling course. Lift your sales skills by building effective presentations, influencing buyers, and overcoming objections. This intensive training seminar is ideal for sales professionals with experience or managers ready to train their teams.
Feb 1st
9am–5pm ET
Meets 3 Times
$2,895
25 Seats Left
Apr 21st
9am–5pm ET
Meets 3 Times
$2,895
25 Seats Left
Jun 28th
10am–6pm ET
Meets 3 Times
$2,895
25 Seats Left
Don't see any dates that work for you?
Add to Wishlist
Mon. Feb 1st, 9am–5pm ET
(24 hours over 3 sessions)
Project Team Leadership: Building Commitment Through Superior Communication
American Management Association See all classes by this school
Learn the essential skills of project team leadership and how to build commitment through superior communication in this comprehensive workshop. Gain the tools to effectively manage project teams, resolve conflicts, and optimize communication to achieve successful project implementation. Ideal for a mid- to high-level project and program managers and directors.
Feb 3rd
9am–5pm ET
Meets 3 Times
$2,995
20 Seats Left
May 19th
9am–5pm ET
Meets 3 Times
$2,995
25 Seats Left
Don't see any dates that work for you?
Add to Wishlist
Wed. Feb 3rd, 9am–5pm ET
(24 hours over 3 sessions)
AMA's Advanced Executive Leadership Program
American Management Association See all classes by this school
Build the insight, skills, and strategies to excel in executive leadership through AMA's Advanced Executive Leadership Program at the American Management Association. Strengthen your ability to motivate and inspire others, drive change in the workplace, and grow organizational excellence. Join senior managers seeking answers and advanced training in executive leadership.
Feb 1st
10am–6pm ET
Meets 3 Times
$3,195
25 Seats Left
Mar 31st
9am–5pm ET
Meets 3 Times
$3,195
25 Seats Left
May 3rd
10am–6pm ET
Meets 3 Times
$3,195
25 Seats Left
Don't see any dates that work for you?
Add to Wishlist
Mon. Feb 1st, 10am–6pm ET
(24 hours over 3 sessions)
Presentation Skills Workshop
American Management Association See all classes by this school
Develop the craft of presenting with confidence and conviction through this thorough workshop. Discover how to engage your audience, work through challenging moments, and deliver impactful presentations. Build your abilities and grow the confidence you need to thrive in any presentation setting.
Jan 28th
10am–6pm ET
$1,595
25 Seats Left
Mar 22nd
9am–5pm ET
$1,595
25 Seats Left
May 27th
10am–6pm ET
$1,595
25 Seats Left
Jul 8th
10am–6pm ET
$1,595
25 Seats Left
Don't see any dates that work for you?
Add to Wishlist
Thu. Jan 28th, 10am–6pm ET
(8 hours)
Advanced Tools and Techniques for Data Analysis
American Management Association See all classes by this school
Discover how to pull valuable insights from complex data sets and solve real-world business problems through the Advanced Tools and Techniques for Data Analysis course. No background in statistics or programming is required. Push your data analysis skills further and grow your business efficiency and effectiveness.
Feb 1st
10am–6pm ET
Meets 2 Times
$2,845
25 Seats Left
Apr 12th
9am–5pm ET
Meets 2 Times
$2,845
25 Seats Left
Jun 21st
9am–5pm ET
Meets 2 Times
$2,845
25 Seats Left
Don't see any dates that work for you?
Add to Wishlist
Mon. Feb 1st, 10am–6pm ET
(16 hours over 2 sessions)
Selling to Major Accounts: A Strategic Approach
American Management Association See all classes by this school
Master the strategic framework for selling to large, complex accounts in this focused account management seminar. Learn to build targeted sales plans, identify high-value prospects, and improve sales performance by working smarter and focusing your energy where it counts most.
Feb 17th
9am–5pm ET
Meets 3 Times
$2,895
25 Seats Left
Apr 14th
10am–6pm ET
Meets 3 Times
$2,895
25 Seats Left
Don't see any dates that work for you?
Add to Wishlist
Wed. Feb 17th, 9am–5pm ET
(24 hours over 3 sessions)
Developing Leadership Skills (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Lift your leadership impact by learning how to motivate teams, influence outcomes, and work through organizational dynamics with confidence. The course equips you with tools to craft compelling strategies, communicate with credibility, and build trust across hybrid teams. Lock in negotiation, emotional intelligence, and inclusive leadership so you can drive performance and results through others.
How to Think on Your Feet: Improv Skills for Business
American Management Association See all classes by this school - Self-paced Video Training
Learn essential skills to avoid burnout and maintain balance in your professional and personal life. Discover techniques for effective time management, boundary setting, and negotiation. Join us to transform stress into productivity and ensure long-term success in your career.
More classes to explore
51 American Management Association classes have no available dates matching these filters.
Change your filters, or save a class to your wish list for updates on new dates.
Collaborating and Communicating Agile Requirements
American Management Association See all classes by this school
Learn alternative ways to document and manage requirements in rapidly changing business environments. This seminar provides hands-on experience with Agile requirements-gathering techniques for effective project outcomes. Ideal for software development professionals seeking leaner processes in their Agile projects.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
Advanced AI Tools for Business: A Hands-On Workshop
American Management Association See all classes by this school
Move beyond basic prompting and explore practical AI workflows, agents, and multimodal systems for business. Build skills in designing repeatable processes, evaluating AI outputs, and applying context engineering. Learn to identify emerging risks and establish guardrails for responsible AI adoption.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
$399
Reviews of American Management Association
-
The Effective Facilitator: Maximizing Involvement and Results
-
Tips for Giving and Receiving Feedback
-
Powerful Communication Techniques
-
5-Day "MBA" Certificate Program
Instructor covered a large amount of material in a well rounded and entertaining manner. Excellent course! -
5-Day "MBA" Certificate Program
-
How to Manage Difficult Conversations
Loved everything about the class -
Successfully Managing People
Very interactive and hands on. -
Powerful Communication Techniques
The instructor was very knowledgeable and the course materials were very useful & insightful.
